Privacy notice

This notice covers this website and clAIm Customs. It is short because the site does little with your data.

Last updated: 23 August 2026

Who is responsible

atWEnture UG (haftungsbeschränkt), Kanonenberg 14, 21423 Winsen (Luhe), Germany, represented by its managing director Jonathan Wenk, is the controller for the processing described here. Contact: jonathan@atwenture.com.

Hosting and server logs

This site is hosted by Hetzner Online GmbH in Germany. When you visit, the hosting infrastructure records standard server logs - IP address, date and time, requested URL, and browser identification - to operate the service, diagnose faults, and defend against attacks (Art. 6(1)(f) GDPR). Logs are kept only as long as those purposes require.

Cookies, tracking, analytics

The public pages of this site set no cookies and use no tracking or analytics. Fonts and all other assets are served from this site itself. The signed-in portal uses one external processor for its optional AI features - Anthropic, described in its own section below; there is no tracking or advertising service anywhere.

When you sign in to the portal, the application sets one technically necessary session cookie so you stay signed in (Art. 6(1)(b) GDPR). It is not used for tracking and is removed when you sign out or when the session expires.

Contact by email

If you email us, we use your address and the content of your message to answer you (Art. 6(1)(b) and (f) GDPR) and keep the correspondence as long as the exchange requires or the law demands.

Portal accounts and declaration data

When you use clAIm Customs as a customer, we process your account data (name, email, sign-in records) and the shipment data you upload to prepare and submit customs declarations - including names and addresses of consignors and consignees contained in those declarations. Purpose and lawful basis: performing our contract with you and submitting the declarations you instruct (Art. 6(1)(b) GDPR); statutory customs record-keeping where it applies (Art. 6(1)(c) GDPR). All portal data is stored in the EU with per-tenant separation and deleted on request unless retention is legally required. A pseudonymisation option can replace party names in test scenarios.

AI-assisted features (Anthropic as sub-processor)

Some portal features use Claude, a large language model operated by Anthropic PBC, San Francisco, USA, via Anthropic's commercial API. These features are optional: each one is triggered by an explicit action in the portal (a button or an upload), and the portal works without them.

What is sent to Anthropic, and only when you use the respective feature:

• goods and product descriptions and free-text shipment notes (tariff classification, the declaration assistant),
• product photos you upload for analysis (photo review),
• spreadsheet column headers and a small sample of rows from an uploaded file (column-mapping suggestions - the upload page states this next to the button),
• commercial invoice PDFs you upload for extraction.

Purpose: suggesting tariff classifications, mapping upload columns, and extracting structured declaration data from text, photos and documents - always as a suggestion that a person confirms; no AI output files a declaration on its own. Legal basis: performance of our contract with you (Art. 6(1)(b) GDPR) for features you invoke.

Anthropic acts as our processor for this data. Under Anthropic's commercial API terms, content submitted via the API is, by default, not used to train Anthropic's models. Anthropic processes this data in the United States, which is a transfer to a third country under the GDPR. Open item, stated honestly: the formal data-processing-agreement and standard-contractual-clauses review for this transfer is pending; until it is completed, avoid the AI features for data you consider sensitive, or use the pseudonymisation option.

Your rights

• access to the personal data we hold about you (Art. 15 GDPR),
• rectification (Art. 16) and erasure (Art. 17),
• restriction of processing (Art. 18) and data portability (Art. 20),
• objection to processing based on legitimate interests (Art. 21),
• a complaint to a data protection supervisory authority (Art. 77).

To exercise any of these rights, write to jonathan@atwenture.com.